Shipping Policy
Effective Date: 4/26/26
1. Order Processing
Orders are typically processed within 1–3 business days unless otherwise noted.
Custom orders may require additional preparation time depending on size and complexity. We will communicate timelines during the order process.
2. Shipping Methods
We offer:
- Nationwide shipping (via third-party carriers)
- Local delivery (if applicable)
- In-store pickup
Shipping options and rates will be calculated at checkout or provided during order confirmation.
3. Shipping Timeframes
Estimated delivery times vary based on location and shipping method selected.
Please note:
- Delivery times are estimates, not guarantees
- Delays may occur due to weather, carrier issues, or high-volume periods
4. Perishable Products
Our products may be sensitive to heat and environmental conditions.
To maintain quality:
- We may use insulated packaging or cold packs when necessary
- Customers assume responsibility for product condition once delivered
We recommend selecting expedited shipping during warmer months.
5. Incorrect Addresses
Please ensure all shipping information is accurate.
Classy Sweets is not responsible for:
- Orders delivered to incorrect addresses provided by the customer
- Delays or losses due to incorrect information
6. Damaged or Lost Shipments
If your order arrives damaged or is lost in transit:
- Contact us within 24–48 hours of delivery
- Provide photos of the packaging and product
We will review and determine an appropriate resolution (replacement or refund where applicable).
7. Local Pickup
If you select in-store pickup:
- You will be notified when your order is ready
- Please bring confirmation when picking up
Orders not picked up within a reasonable timeframe may be subject to cancellation.
8. Contact Us
For questions about shipping:
Email: partynovelties@qwestoffice.net
Phone: 520) 322-5059